Toyota's Award and Achievement

Award

     Since it built,Toyota has been recieve many reward,like Tube Solution reward for eco saving tube that based on 5 years research.

Toyota Tube Solution Reward

     Platinum Award for the best costumer service

Excellent Quality award

President award for the best distributing and marketing

Overall marketing award

Achievement

    Pt Toyota Astra Motor has been seize six prestigious testimonial in Indonesia Car Lifestyle Award 2012 (ICLA) which held by Media Online Otomotif at The Ritz Variton,South Jakarta.This Achievement is the proof of public confession for the quality of Toyota's product.

    The six appreciation is "The best Big Family Car" for Toyota Grand New Kijang Inova,"Best Commuter Car" for Toyota All new Avanza,"Best Diesel SUV" for Toyota Grand New Fortuner,"Best MPV"  by toyata All New Avanza,"Best Lexury MPV" by Toyota New Alphard,and the last one is"Best D-Cap" for Toyota New Hilux.These achievement product is the backbone of the toyota disposal,especially Avanza.

Here is the latest table of Toyota Achievement    

Area	Items				Unit	FY2009	FY2010	FY2011
Always better cars	Safety	No. of 5-star models		Japan	Models	－	－	1
				U.S.		－	2	1
				Europe		3	1	2
				China		1	1	2
		U.S. IIHS Top Safety Pick models IQS (Initial Quality Study)				2	8	17
	Quality	No. of models that are ranked No. 1 in J.D. Power			Models	10	6	4
	Rewarded with the smiles of customers	Good Design Award			－	Prius	Passo, Etios	Ractis, Prius α, FJ Cruiser
		Vehicle sales (worldwide, consolidated)			Thousand vehicles	7,237	7,308	7,352
		Vehicle sales (Japan, consolidated)				2,162	1,913	2,071
		No. of Welcabs sold (Japan)			Vehicles	15,580	14,849	15,887
		Market share of Welcab (Japan)			％	70.8	67.6	68.5
		No. of Welcab models (Japan)			Models	30	28	30
		No. of calls to customer call centers (Japan)			Thousand calls	40.0	40.1	39.7
		Call response rate at customer call centers (Japan)			％	82.9	89.0	95.0
Enriching lives of communities	Contributing to the realization of a mobility society that links people with products and services (cooperation with communities and infrastructure)	No. of vehicles with units capable of providing and gathering traffic information		No. of shipped vehicles fitted with VICS (cumulative)	Thousand vehicles	759	857	931
				No. of vehicles registered as G-BOOK users (Japan, cumulative)		160	210	258
	Initiatives for establishing a low-carbon society	Global average fuel efficiency (Japan, US, Europe)			Index with 1997 = 1 base value	1.35	1.34	1.44
		Annual HV Sales (worldwide)*1			Thousand vehicles	53.0	69.1	62.9
		Cumulative HV sales (worldwide)*1				225.5	294.5	357.4
		Cumulative CO2 reduction with HV (worldwide; number for FY2011 includes April 2012)			Million tons	1,400	1,900	2,600
		Total CO2 emissions (from energy sources) (consolidated basis*2)				708	718	722
		CO2 emissions per unit produced (consolidated basis*2)			Tons/vehicle	0.84	0.85	0.83
		Toyota CO2 emissions in logistics			Million tons	27.9	26.4	26.8
	Initiatives for establishing a a recycling-based society	Toyota waste volume			Thousand tons	43.4	39.4	36.0
		Toyota waste volume (volume per unit)			kg/vehicle	16.5	15.8	14.1
		Water consumption (vehicle assembly plants) (consolidated basis*2)			Million m3	27.3	28.1	26.9
		Water consumption per vehicle sold (vehicle assembly plants) (consolidated basis*2)			m3/vehicle	3.6	3.7	3.5
		Recycling/recovery rate		ASR	％	81	85	93
				Airbag		94	94	94
		Vehicle recycling/recovery rate in Japan			％	97	97	99
	Initiatives for environmental protection and establishing a society in harmony with nature	U-LEVs produced that meet 2005 low emissions vehicle standards			％	6.7	4.5	4.0
		SU-LEVs produced that meet 2005 low emissions vehicle standards				93.3	95.1	95.5
		VOC emissions/m2 in Toyota body painting processes (average for all production lines)				29.3	27.8	27.0
	Environmental management	No. of violations of environmental laws and regulations (unconsolidated)			No. of violations	0	0	0
	Social contribution	Total expenses for social contribution activities (consolidated basis*2)			Billion yen	121	139	144
		No. of Toyota Community Concert participants			No. of visitors	28,000	33,500	26,000
		No. of Why/What Lecture participants				1,546	1,054	1,226
		No. of visitors to the Forest of Toyota				11,420	11,926	10,447
		Toyota Environmental Activities Grant Programs			No. of programs (cumulative)	175	193	214
	Mutually beneficial relationships with dealers/distributors and suppliers	No. of parts suppliers (worldwide total)			Companies	2,375	2,401	2,519
			No. of parts suppliers (overseas total)			1,943	1,975	2,056
				No. of non-Japanese parts suppliers		1,029	1,022	1,056
		No. of dealers (worldwide total excluding Japan)			Dealerships	8,131	8,247	8,485
		No. of countries sold to			Countries	170	173	176
Stable base of business	Employees	No. of foreign executives at Toyota Motor Corporation			Persons	5	5	5
		Ratio of local employees comprising management at overseas affiliates			%	49.7	52.1	54.0
		Ratio of non-Japanese CEOs/COOs in major overseas subsidiaries			%	41	52	46
		Ratio of female managers (unconsolidated)		Assistant manager or higher	%	1.97	2.23	2.44
				Project manager or higher		0.6	0.7	0.7
		Employment ratio of people with disabilities (unconsolidated) Figures in brackets include Loops*3			%	1.877	1.986（2.067）	1.952（2.045）
		Employment of people with disabilities (unconsolidated) Figures in brackets include Loops*3			Persons	970	995（1,039）	1,021（1,075）
		No. of employees taking childcare leave (unconsolidated)			人	359	403	419
				Male		5	21	20
				Female		354	382	399
		No. of employees using the flexible working hours system (unconsolidated)				509	593	748
				Male		9	11	24
				Female		500	582	724
		Frequency rate of lost workday cases (unconsolidated)			－	0.10	0.09	0.06
		Excessive BMI rate (unconsolidated)				24.7	25.2	26.9
		Smoking rate (unconsolidated)			%	35.9	33.6	31.8
		No. of full-time employees			Persons	69,961	69,178	68,961
				Male		62,928	62,109	61,543
				Female		7,033	7,069	7,418
		Average age			Years old	37.6	37.8	38.1
				Male		38.5	38.6	38.9
				Female		30	30.6	31.5
		Average service years			Years	16.6	16.8	17.0
				Male		17.4	17.5	17.8
				Female		9.7	10.3	10.5
		No. of new employees			Persons	1,150	1,040	1,103
			Male			1,036	909	999
			Female			114	131	104
			Administrative			109	107	93
				Male		85	74	69
				Female		24	33	24
			Engineer			407	389	460
				Male		394	362	443
				Female		13	27	17
			Shop floor			690	629	550
				Male		610	553	487
				Female		80	76	63
		No. of re-employed retirees				1,053	942	798
		Ratio of employees who feel their own growth (unconsolidated)			％	70.0	70.6	72.6
		Ratio of employees who feel pride and loyalty (unconsolidated)*4				83.2	72.3	78.1
		Ratio of employees who feel their jobs are rewarding (unconsolidated)*4				71.7	76.6	68.3
		Ratio of employees satisfied with company life (unconsolidated)*4				66.7	71.2	64.4
	Financial information (Consolidated)	Net revenues			Billion yen	189,509	189,936	185,836
			Japan			112,203	109,862	111,673
			North America			56,705	54,291	47,518
			Europe			21,470	19,814	19,939
			Asia			26,554	33,746	33,342
			Central and South America/Oceania/Africa			16,738	18,091	17,601
		Operating income (Operating income ratio: %)				1,475（0.8）	4,682（2.5）	3,556（1.9）
			Japan			▲2,252	▲3,624	▲2,070
			North America			854	3,395	1,864
			Europe			▲330	131	177
			Asia			2,036	3,130	2,567
			Central and South America/Oceania/Africa			1,155	1,601	1,088
		Net income			Billion yen	2,094	4,081	2,835
		Shareholders’ equity				103,597	103,323	105,502
		Total assets				303,492	298,181	306,509
		Net assets				109,304	109,200	110,664
		ROE			%	2.1	3.9	2.7
		Dividend per share			Yen	45	50	50
		Capital expenditures			Billion yen	5,790	6,423	7,067
		R&D expenses				7,253	7,303	7,798
		Vehicle production			Thousand units	6,809	7,169	7,435
	Global Expansion	No. of plants and manufacturing companies	Japan		Plants and manufacturing companies	15	15	15
North America			11	11		11
Europe			8	8		8
Asia			25	24		23
Central and South America/Oceania/Africa			7	7		8
No. of distributors	North America		Distributors	3	5	5
	Europe			29	30	31
	Asia			32	32	32
	Central and South America/Oceania/Africa			106	106	111
Governance	No. of consultations made to the Compliance Hotline (unconsolidated)			(ranking)	87	95	111
CSR evaluation	FTSE4Good Index (listed)				○	○	○
	Global 100 Most Sustainable Corporations in the World (listed)			(ranking)	○（14）	○（82）	○（21）